Description
FAQ:
Q1: What’s your delivery time?
Samples: 5-7 days.
Bulk order: 15 days in slack season, 20-30 days in peak season.
Q2: Do you have free sample?
Yes. Just need to pay for shipping fee.
Q3:What’s your warranty? If any broken, what I will do?
2-3 years warranty for most of our products. During warranty time, we will arrange the new replacement to you for free of charge.
some types can warranty 5 years.
Q4:What is your minimum order quantity?
Usually MOQ is 10pcs, but we also accept small order for trail.
Q5: Can I get OEM/ODM customized products for special application?
Yes, we provide OEM & ODM service, design and produce per customers’ requirement.
Q6: What kinds of payment methods do you accept?
T/T bank transfer, West Union and Paypal, L/C ect..
Q7: What kinds of shipping methods you use?
We choose it on your favor. We will research the most economical and reliable shipping company to transport the goods.
By sea: seaport to seaport, cheap, long time, suitable for big volume orders
By air: airport to airport
By DHL, UPS, FEDEX, EMS, TNT: door to door, mostly used, 3-7 working days delivered.